Use the same learner account to sign in, study and book small-class practical training.
01
Use your existing account
Complete the steps in your recruitment instructions and sign in with your application phone number. Reset a forgotten password using your registered phone. Do not create duplicate accounts or share passwords or verification codes.
02
Complete unlocked courses
Read the lessons, watch videos and take the theory tests in your unlocked training projects. Contact operations if a required project is missing or still locked.
03
Choose an instructor and time
Open training bookings and select your project, Chinese or English instruction, instructor and an available time. Check the venue and address. GTA uses Toronto local time; GVA uses Vancouver local time.
04
Confirm and view your booking
Check My bookings after confirming. Capacity is configured for each city and project. You cannot hold duplicate bookings for the same project. Operations can also book on your behalf after confirming the details with you.
05
Cancel or reschedule if needed
Use self-service cancellation or rescheduling before the displayed deadline. Contact operations after that deadline or if you need help. If an SMS is missing, check your booking before trying again.
06
Attend your training
Arrive at the confirmed place and time for check-in and practical assessment with your instructor. Tell operations promptly if your plans change rather than missing the class without notice.
This guide is public and contains no private learner information. Courses, bookings and changes still require sign-in and training eligibility.